NHS FPX 5004 Assessment 4 Self-Assessment of Leadership, Collaboration, and Ethics
Moreover, I provided opportunities for skill development and growth through organizational redesigning by assigning responsibilities and shift hours. It allowed team members to be empowered to take ownership of their work, contribute meaningfully to the project, and maximize their potential (Arnold & Fleshman, 2020). Moreover, I overcame challenges by aligning the core values of nursing practices and proven leadership techniques such as collaborative decision-making, Frederick’s Dual motivation approach, and open communication. I adopted a motivational theory by Frederick Herzberg, who states that dual factors known as hygiene and motivation are influential for employee job satisfaction (Karaferis et al., 2022).
Hygiene factors entail satisfactory salaries or supervision-related factors, while motivation entails appreciation and recognition for efforts. For an appreciation of nurses, peer-recognition techniques like nominating the best team member of the week in the surgical unit to appreciate innovative solutions or enhanced patient-care services can improve conflicts and create an appreciative culture among nurses (Gillespie & Reader, 2020). I drove collaboration among stakeholders, maintaining individual dignity and respect for patients, nurses, and healthcare professionals, delivering a successful outcome for the project. The team felt motivated due to seamless processes; for instance, healthcare professionals gained organized information on patients, and nurses were not overburdened or working haphazardly but in a straight direction through assigned patients.
Through the utilization of regular meetings and EHR, the team was able to communicate with each other effectively and timely. Improved patient experience, health outcomes in surgical units, and nurses’ reduced burnout rate after a couple of months ensured the result of an effective intervention. The purpose of developing an inclusive team with recognized roles and responsibilities was achieved progressively.
Analysis of Ethical Decision-Making in Healthcare
As a professional nursing leader, I encountered an ethical dilemma about patient confidentiality and privacy. In one instance, a patient disclosed sensitive information regarding their health condition during a consultation. The patient was a 35-year-old male who accidentally mentioned he had AIDS. After accidentally stating this fact, he was concerned and distressed due to the stigma associated with this disease and wanted to keep it confidential for the sake of avoiding discrimination.
Subsequently, a colleague inadvertently shared this information with another staff member during a team meeting for life-threatening disease care. Unaware of the patient’s request to keep it private. She was unaware and assumed it to be common knowledge among all members present in the meeting, breaching the patient’s confidentiality, potentially causing emotional distress, and undermining the patient’s confidence in the healthcare system.
It was an ethical dilemma of great concern because it can damage a colleague’s professional status if the breach is mentioned or harm the patient with distrust and distress. I mentioned the privacy and breach in the meeting to protect any involuntary disclosure of the patient’s information beyond the walls of the meeting hall. If I had not mentioned it, there was a high chance of the patient finding out about the breach and stress about its disclosure to any family member, putting his mental health at risk.
Furthermore, I facilitated open communication with my colleague and the healthcare team to address the incident transparently and implement strategies to prevent similar occurrences. By acknowledging the mistake and collaborating on solutions through signing confidentiality contracts, training, and limiting access to patient information, we reinforced the importance of maintaining patient confidentiality and upholding ethical standards within the organization (Ewuoso et al., 2021).
NHS FPX 5004 Assessment 4 Self-Assessment of Leadership, Collaboration, and Ethics
LEADS framework allows healthcare leaders to take steps to bring change by applying best practices (Udod et al., 2023). Utilizing the LEADS framework, which states steps as Listening, Empathizing, Analyzing, directing, and Sustaining, I made decisions thoughtfully and ethically. Firstly, I listened to the patient’s concern about not sharing the HIV information, but I also listened to the nurse’s unintentional breach of information. I empathize with the patient’s emotional and experiential response to the stigma and distress ass
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